Privacy Policy

Introduction

KOVE APARTMENTS PTY LIMITED (“we,” “our,” or “us”) is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

Information We Collect

We collect the following types of information:

Personal Information

• Name and contact details
• Payment information
• Date of birth
• Government-issued identification
• Booking details and preferences
• Vehicle registration details (for parking)

Automatically Collected Information

• Browser type
• Cookies and usage data
• Website interaction data

How We Use Your Information

We use your personal information to:

• Process your accommodation bookings
• Provide customer service
• Send booking confirmations and updates
• Process payments
• Comply with legal obligations
• Maintain security of our premises
• Improve our services
• Send marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information with:

• Third-party service providers (booking platforms, payment processors)
• Law enforcement agencies when required by law
• Property management systems
• Professional advisors (accountants, lawyers)

We do not sell or rent your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent where applicable

Data Retention

We retain your personal information for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children under 18.

Cookie Policy

We use cookies to:

• Improve website functionality
• Analyse website traffic
• Remember your preferences
• Facilitate booking processes

You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

For privacy-related inquiries or concerns, please contact us at:

KOVE APARTMENTS PTY LIMITED
10 Bong Bong Street
Kiama NSW 2533
Australia

info@kiamakove.com.au

Last Updated: April 2026